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External User Terms of Use

Version 1.0 · Effective date: November 11, 2026

These External User Terms of Use ("Terms") are an agreement between Brooks Building Solutions, Inc., a Florida corporation ("Brooks", "we", "us", "our"), and the subcontractor or supplier company you work for ("Company"), and you as its user ("you", "your"). They cover your and Company's use of CADdy-Hub (the "Hub").

1. Accepting these Terms

The first time you open the Hub in a browser after signing in, it asks you to accept these Terms and the Privacy Notice. You accept by checking the box or clicking the button. Until you do, you cannot use the Hub's pages, and the Hub's API answers your requests with an error.

By accepting, you confirm that you have authority to accept these Terms for your Company. If you do not have that authority, or you do not agree, do not use the Hub.

When we make a material change, the Hub asks you to accept again before you continue (see Section 16 below).

The Data Processing Addendum is part of these Terms. Accepting these Terms also accepts it for Company.

2. Who may use the Hub

You may use the Hub only if:

  • you are an authorized representative of a company that works as a subcontractor for Brooks; and
  • a Brooks administrator or your Company's Hub administrator created an account for you.

No one can sign up on their own. Your account is for you alone and for your Company's work with Brooks.

3. Your account and its security

  • Do not share your account or password. Each person needs their own account. Your Company admin can add users.
  • Use a strong password that you do not use anywhere else. The Hub requires at least 8 characters.
  • Email codes. You can turn on a second sign-in step that sends a 6-digit code to your email. The code is valid for 10 minutes and allows 5 tries. Your Company admin or Brooks can make this step required for everyone in your Company.
  • Lockout. After 10 failed sign-ins within 15 minutes, the Hub blocks further tries for that account for 15 minutes. It also limits how many sign-in attempts can come from one network in 15 minutes.
  • You are responsible for what happens under your account. Tell us right away at mrubio@brookssolutions.net if you think someone else used it.
  • Your Company admin must turn off accounts of people who leave your Company or no longer need access.

4. License to use the Hub

While these Terms are in effect, we give your Company a limited, non-exclusive, non-transferable, revocable right to let its users use the Hub for its work with Brooks. We keep all rights in the Hub, its software and its content, except your Company's content (Section 6 below). We may change, add or remove features at any time.

5. Acceptable use

You must not:

  • share accounts, or sign in as someone else;
  • try to see data of another company or any data your account is not allowed to see;
  • upload malware or anything meant to harm the Hub or its users;
  • upload content that you have no right to use, or that is unlawful, harassing or infringing;
  • test, probe or scan the Hub for weaknesses without our written permission;
  • scrape the Hub, overload it, or use automated tools other than the API access we give you;
  • copy, resell or build a competing product from the Hub; or
  • use the Hub to break the law, including privacy and export laws.

If you find a security problem, report it to mrubio@brookssolutions.net and do not use it.

6. Your Company's content

Your Company owns its content: the projects, files, photos, schedules, contacts and other data it puts in the Hub.

Your Company gives Brooks a non-exclusive license to host, store, copy, process, display and send that content as needed to run the Hub, provide it to your Company, keep it secure, and meet legal duties. Brooks staff whose role in the Hub gives them access to your Company's jobs (for example Hub administrators) can see your content.

Your Company is responsible for its content. Company confirms that it has the rights and gave the notices, and got any consents, needed to put that content in the Hub, including any third party's personal information.

When your content includes personal information about your Company's customers or others ("Company Personal Data"), Brooks handles it as your Company's processor under the Data Processing Addendum.

Photos keep their original data, which may include the location where they were taken. Remove it before upload if you do not want it stored.

7. Brooks's confidential information

You may see Brooks information in the Hub, such as schedules, job details, drawings, prices and contact details. Keep it confidential. Use it only for your Company's work with Brooks, and share it only with people in your Company who need it for that work. This duty continues after these Terms end. It does not cover information that is public through no fault of yours, or that you already had or receive lawfully from someone else without a duty of confidentiality.

8. AI features

Some Hub features use an AI model from Anthropic to read documents and draft content. Today these features are available only to Brooks staff. If Brooks staff use them on a job that holds your Company's content, that content is sent to Anthropic for processing.

AI output can be wrong. It is a draft for a person to check. Do not rely on it without review.

You can ask us to turn AI features off for any job that holds your Company's content. When a job's AI switch is off, the Hub's AI features that read that job's documents (BOM scans, re-estimate imports, checkout sheets and schedule reads for that job) do not run on it.

9. Third-party services

The Hub runs on services from other companies, such as Microsoft Azure and Microsoft email. These are listed on the Subprocessors page discussed in the Data Processing Addendum to these Terms. Brooks is not responsible for third-party services you choose to use with the Hub outside what Brooks provides.

10. Suspension and termination

  • We may suspend or end your access, or your Company's, at any time, with or without notice, for example if you break these Terms, your Company's work with Brooks ends, or we need to protect the Hub or other users.
  • Your Company may stop using the Hub at any time by notifying Brooks in writing.
  • When access ends, accounts are turned off. Your Company's content stays in the Hub for the periods in the Data Retention Schedule, unless your Company asks us in writing to delete or return it. We will then do so as described in the Data Processing Addendum, except where the law or a legal claim requires us to keep it.
  • Sections 6, 7, 11, 12, 13, 14, 15 and 18 survive the end of these Terms.

11. Disclaimer

THE HUB IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, BROOKS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. BROOKS DOES NOT PROMISE THAT THE HUB WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DATA WILL NEVER BE LOST, OR THAT AI OUTPUT WILL BE ACCURATE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) BROOKS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR BUSINESS, ARISING FROM OR RELATED TO THE HUB OR THESE TERMS, EVEN IF BROOKS WAS TOLD THEY WERE POSSIBLE.

(b) BROOKS'S TOTAL LIABILITY ARISING FROM OR RELATED TO THE HUB OR THESE TERMS WILL NOT EXCEED THE SUBCONTRACT PRICE FOR THE APPLICABLE JOB FROM WHICH THE LIABILITY ARISES.

(c) THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, SUCH AS LIABILITY FOR FRAUD, GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

13. Indemnification

Your Company will indemnify, defend and hold harmless Brooks, and its officers, employees and agents, against any third-party claim, and the resulting losses and reasonable legal fees, that arises from: (a) your Company's content, including a claim that your Company did not have the right or permission to put content in the Hub; (b) any intellectual property infringement claims related to your Company's content uploaded into the Hub; (c) your Company's or its users' breach of these Terms; or (d) your Company's or its users' violation of applicable law. Brooks will tell your Company promptly about the claim and let it control the defense with counsel reasonably acceptable to Brooks, but your Company may not settle a claim that admits fault for Brooks or binds Brooks without Brooks's written consent.

14. Governing law and courts

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute arising from or related to these Terms or the Hub will be decided only in the state or federal courts located in Duval County, Florida, and each party agrees to the jurisdiction of those courts. There is no arbitration.

15. Waiver of jury trial

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM BETWEEN THE PARTIES ARISING OUT OF OR RELATING TO THESE TERMS, AND ADDENDA THERETO, OR THE HUB, INCLUDING ANY DISPUTE CONCERNING PRIVACY, DATA SECURITY, A PERSONAL DATA BREACH, OR A PARTY'S OBLIGATIONS OR LIABILITY UNDER THESE TERMS AND ADDENDA, WHETHER BASED ON CONTRACT, TORT, STATUTE, OR OTHERWISE.

16. Changes to these Terms

We may update these Terms. We will post the new version at /legal/external-terms, with its date and a note in the change log. Earlier versions stay available.

  • For a material change, the Hub will ask you to accept the new version the next time you open the Hub. If you do not accept, you may not keep using the Hub.
  • Other changes take effect when posted.

17. Export and sanctions

You may not use or access the Hub in violation of U.S. export control or sanctions laws, or from a country or by a person those laws prohibit.

18. General terms

  • Order of precedence. These Terms, with the Data Processing Addendum and the Privacy Notice, are the entire agreement about the Hub. If your Company has a signed subcontract or other written agreement with Brooks, and it conflicts with these Terms on the same subject, the signed subcontract or other written agreement controls.
  • Severability. If a court finds part of these Terms unenforceable, that part is limited as little as needed, and the rest stays in effect.
  • No waiver. Not enforcing a term is not a waiver of it.
  • Assignment. Your Company may not transfer these Terms without our written consent. We may transfer them as part of a merger, sale or reorganization.
  • Notices. We may send notices to your account email or show them in the Hub. Send notices to us at the address below.

19. Contact

Brooks Building Solutions, Inc. 4501 Beverly Ave, Jacksonville, FL 32210 mrubio@brookssolutions.net

Change log

  • 1.0 – first version

Version 1.0 · SHA-256 c4f478489a21aecd5ebbf05285a91870161c3e0cf2317d402e42df45f75df9b4